Enable Your Frontline with Viva Connections: 4-Wk Proof of Concept

Reply Ltd

This package is aimed at organizations looking to implement Microsoft Viva Connection to their frontline workforce with best practices.

Frontline Workers hold the knowledge and expertise to help drive your business forward. Your frontline could be your drivers, on-the-go workers, retail workers or public safety workers. No matter what frontline roles they hold, Viva Connections allows your employees to navigate between relevant communications, communities and tools on a single platform straight from their mobile. 

Viva Connections tackles the common challenges faced by frontline employees by empowering employees to succeed. It allows: 

  • On-the-road employees to access and stay up-to-date with organizational news and tasks relevant to them 
  • Frontline employees can spend less time searching for information and spend more effort in delivering better customer experiences.
  • Training and upskilling – broadcast interactive meetings and share knowledge.
  • Enhance culture and communication – share and find best practices within the company

WM Reply will assist your organization with an expediated rollout of Viva Connections to a pilot group (up to 100 users) of frontline users into Viva Connections. We will leverage our expertise and templates to amplify the impact of your Connections experience while working with your Intranet and Communications teams to:

  • Identify the different frontline personas to establish the target audience for Viva Connections pilot
  • Discover pain points and challenges faced by frontline workers to deliver a personalized snapshot of the intranet experience to your on-the-road employees 
  • Set up your home site and bringing your company intranet to Microsoft Teams with Viva Connections desktop and mobile experience to the pilot group.
  • Roll out the News Hub and personalized company feed component to support relevant communication across your mobile users
  • Implement up to four out of the box dashboard card(s) based on frontline employee needs.
  • Provide training support to get users and page admins started on Viva Connections

Terms, conditions, and pricing are custom to each engagement.

Vue d’ensemble