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Dynamics 365 Customer Service

Service clientèle simple : donnez à vos clients et à vos agents les outils dont ils ont besoin pour garantir une résolution rapide et précise, à chaque fois.
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Services de conseil résultats

Affichage des résultats dans services de conseil.
Vue résultats associés dans applications ou résultats associés dans clouds du secteur d’activité.
Dynamics 365 Field Service: 5-Day WorkshopMTC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
Learn how to leverage the potential of Dynamics 365 Field Service for improving your business revenue, resource utilization and cases resolution through this 5-day interactive workshop.
1 out of 60
On-Prem to Online Migration: 1-Hr AssessmentForceworks
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
A Microsoft Pilot Program for smaller migrations: "OnPrem to Online(OP2OL) Factory". Accelerate your digital transformation with FastTrack for Dynamics 365.
2 out of 60
CRM Maturity Action Plan: 4-Day WorkshopXRM Vision
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Through workshops conducted by our CRM Specialists, we will build a portrait of your situation. We will deliver a comprehensive action plan that identifies the next steps of your business evolution.
3 out of 60
AI Chatbot for Microsoft Dynamics: 1-Hr AssessmentWebSan Solutions Inc.
+3
Applicable to:
dynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
In one hour, determine whether your company can benefit from using chatbots with Microsoft Dynamics 365. This is an opportunity that your business can’t afford to miss!
4 out of 60
WFM Adapter Implementation PackagesTTEC Digital
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Implementation packages to deploy the WFM Adapter product.
5 out of 60
XRM® Contact Center: 2-Wk ImplementationE-Consulting
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Pre-configured solution based on Microsoft Dynamics 365 Customer Engagement for omni-channel customer service.
6 out of 60
ITIL 4-Driven IT Service Management: 12-Wk ImplementationEnterprisecloud
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
Streamline IT operations with an ITIL 4-aligned IT Service Management (ITSM) solution built on Microsoft Dynamics 365 Customer Service.
7 out of 60
EY Customer Experience Accelerator Assessment: 4 weeksEY Global
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
Create seamless, omnichannel experiences to meet rising expectations
8 out of 60
CRM in Banking: 1- Day Briefing by Cluster ReplyReply
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
A 1-day introduction to CRM solutions for Banking companies, focusing on Sales, Marketing & Customer Care processes.
9 out of 60
AX 2009/12 to Dynamics 365 Upgr: 3-Wk Assessment Visionet Systems, Inc
+2
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Service
Accelerate your digital transformation with Microsoft Azure and Dynamics 365. This assessment will provide you with effort, cost, and roadmap for your Dynamics 365 journey.
10 out of 60
Digital Government Services Platform: 18 Week Implementation ServiceMicrosoft
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Appspowerpages product iconPower Pages
Many governments are evolving and transforming their digital service approach, looking at unified platforms to improve multichannel and predictive services to residents and citizens.
11 out of 60
HCLTech Biz Apps - Dynamics 365 for Retail Banking: 1-hour AssessmentHCL America Inc_HCLT
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
HCLTech’s Dynamics 365 Accelerator for the Banking industry leverages Microsoft Applications and our proprietary data model to empower organizations to deliver superior customer experiences.
12 out of 60
Dynamics 365 Security Brief: 1 HourKMicro Tech, Inc.
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automate
Get the essential insights to safeguard your Dynamics 365 data. Schedule a 1-hour security brief and learn how to protect against evolving threats and Fortify The Dataverse.
13 out of 60
Avanade AWS Connect Accelerator 3WK ImpAvanade, Inc.
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
The Avanade Amazon Connect Accelerator simplifies the integration of Amazon Connects contact center suite with the Customer Service Workspace and capabilities in Dynamics 365 Customer Service.
14 out of 60
AI-Powered Contact Center and Voice TransformationBizapp
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-voice product iconCustomer Voicepower-virtual-agents product iconPower Virtual Agents
Tired of inefficient customer service processes that waste valuable time and resources? BizApp is here to help you revolutionize your customer interactions with Microsoft Dynamics 365 Contact Center!
15 out of 60
CRM for BankAwara IT Kazakhstan LLP
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automate
Optimize your Bank’s performance with a comprehensive Dynamics 365 solution — CRM for Banking, with integrating credit automation, customer insights and cross-sales.
16 out of 60
Infosys Microsoft Dynamics 365 Copilot ConsultingInfosys Limited
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Infosys’ 3-step starter program is a consulting framework developed to enable clients in their transformative journey to leverage Dynamics 365 Copilot in existing organizational processes & workflows.
17 out of 60
Copilot Studio: 1-Day WSCrm - Konsulterna i Sverige AB
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-virtual-agents product iconPower Virtual Agents
Optimize your business with AI - In this workshop, we start from your organization's needs and help you build business-focused assistants using Copilot Studio.
18 out of 60
DXC Customer Engagement Ctr: Implementation SvcsDXC
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
DXC's Customer Engagement Center is an omni-channel Contact Center solution built on Dynamics 365 Customer Service
19 out of 60
Envisioning Gratuito: Explorá el potencial de Contact CenterAW Latam
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Descubrí cómo transformar tu atención al cliente con IA y omnicanalidad
20 out of 60
Smart Invoice Capture for Microsoft Dynamics 365 - 4-Hour assessmentAxapta Masters
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Automate Invoice Capture with Microsoft Dynamics 365 Finance
21 out of 60
AXM365 Contact Center Solution - 2 days assessmentAxapta Masters
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightspowerapps product iconPower Apps
Enhance customer interactions with an AI-powered, cloud-based contact center solution that streamlines communication, boosts agent productivity, and drives operational efficiency.
22 out of 60
Empower Education by Minsait: 1 day AssessmentMinsait
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
In this assessment, we demonstrate how to empower students, teachers and administration experience.
23 out of 60
CRM for BrokersAwara IT Kazakhstan LLP
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Optimize your brokerage operations with CRM for Brokers, a Dynamics 365 solution that centralizes workflows, automates processes, and enhances customer interactions.
24 out of 60
Act! CRM Migration All Enti: 4-Day Implementation MTC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
Four-day implementation service to migrate data for all entities from Act! CRM to Dynamics 365/CRM.
25 out of 60
Expert ISV Consulting: 1-Hr BriefingForceworks
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Understand the Microsoft Business Applications ISV Connect Ecosystem from an Expert.
26 out of 60
D365 Customer Service Quick Start: 8-Wk Implement.INFOAVAN Soluciones S.L.
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Achieve a successful implementation of Dynamics 365 Customer Service in a matter of weeks through Avan 365 Quick Start's agile approach.
27 out of 60
Dynamics 365 Cost Calculator: 1-Day AssessmentInformation Strategies
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
Calculating costs for a Dynamics 365 implementation can be confusing. Our calculator provides a starting point for budget analysis and to help categorize the Dynamics 365 apps that you need.
28 out of 60
Dynamics 365 Security Audit: 2-Day AssessmentMAQ Software
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Curious about the state of your Dynamics 365 security? In just two days, our assessment can reveal vulnerabilities, strengthen your defenses, and prepare your business against threats.
29 out of 60
Excel Migration Acct/Contact: 2-Day ImplementationMTC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
This service offer is limited to data migration of Account & Contact entities from Multi-Excel/CSV files to Dynamics 365/CRM and it takes 2 man-days.
30 out of 60
Avanade Patient Experience Accelerator FY24 12WK ImpAvanade, Inc.
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
A Microsoft Cloud for Healthcare and Dynamics 365-based solution that creates an engagement layer for providers by interfacing with EMRs / EHRs​ to deliver an end-to-end patient experience.
31 out of 60
CustomerServices: 2-Month Implementação + CopilotBizapp
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-voice product iconCustomer Voicepower-virtual-agents product iconPower Virtual Agents
Em 2 meses tenha disponível uma central de atendimento completa com recursos de autoatendimento (base de conhecimento/BOT), multicanal (e-mail, chat, telefone, outros) e CoPilot da Microsoft.
32 out of 60
Microsoft Dynamics 365 Contact Center Journey – Full ImplementationRSM Product Sales LLC
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Revolutionize your customer experience by integrating AI-driven functionalities into a unified platform using Microsoft Dynamics 365 Contact Center
33 out of 60
Planificá tu Contact Center de próxima generación con Dynamics 365 e Inteligencia ArtificialAW Latam
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Diseñamos y configuramos tu Contact Center, incluso si usás Salesforce u otro CRM
34 out of 60
Dynamics 365 CE Health Check: 2-Wk AssessmentAxazure
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
2 weeks (80 hours) - Evaluate your current CRM status understanding what you can get with best practices.
35 out of 60
Post Implementation AuditTech One Global
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
PIA is an evaluation of the project's goals and activity achievement as measured against the project plan, budget, time deadlines, quality of deliverables, and specifications.
36 out of 60
Assessment para Contact Center Dynamics 365 – 1 SemanaAW Latam
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
¿Tu centro de atención necesita una revolución digital? Evaluá con nuestros expertos si Dynamics 365 Contact Center es la respuesta.
37 out of 60
Quick Start Pack Customer Service: 8-weeks ImplementationMinsait
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightsdynamics-365-customer-voice product iconCustomer Voice
A quick implementation of the standard functionalities slightly adapted to your business needs to achieve an agile digitization of customer service processes through a platform that is fully scalable.
38 out of 60
Upgrade AX to Dynamics 365 Finance and OperationsEvincible Solutions
+3
Applicable to:
dynamics-365-supply-chain-management product iconSupply Chain Managementdynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Service
Evincible Solutions provide helps you in planning for the digital transformation ahead to Dynamics 365 whether it is an Upgrade from AX or a new implementation of Dynamics 365 Finance and Operations.
39 out of 60
Customer Experience D365 and FabricMandelbulb Technologies Private Limited
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightspower-bi product iconPower BI apps
Unified Commerce: Dynamics 365 & Fabric for a 360-Degree Customer View
40 out of 60
Dynamics 365 Marketing App: 4-Week ImplementationTrimaxSecure
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Tailored automation solution based on Microsoft Dynamics 365 Marketing Application to maximize your customer interactions and optimize your processes inside a unified and seamless platform.
41 out of 60
Deploy your Copilot for Service for Dynamics 365 | Salesforce | ServiceNow | Zendesk in 4 weeksBizapp
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicedynamics-365-for-project-service-automation product iconProject Service Automation
Boost business productivity by embedding advanced AI for Services capabilities into Dynamics 365 | Salesforce | ServiceNow | Zendesk in 4 weeks applications within 4 weeks.
42 out of 60
Dynamics 365 for Project Service: 4-Hr AssessmentWipfli LLP
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
An engagement to explore how Dynamics 365 Project Service Automation can bring people, process, and technology together through a unified experience.
43 out of 60
Empower your people with our 2-day accessibility assessment for inclusive digital experiencesm-hance
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Our 2-day accessibility assessment workshop is designed to review your Microsoft Dynamics 365 and/or Power Platform solutions, as well as the accessibility requirements you have within your business
44 out of 60
FREE Dynamics 365 for Sales: 1-day Briefing and Demo System Tailoring ServiceGO-ERP
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Dynamics 365 for Sales - Briefing session - Customization and System Tailoring - Personalized Demonstration
45 out of 60
BDO Dynamics 365 Transformation Toolkit for Non-ProfitBDO Digital, LLC
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Transform your business with BDO Dynamics 365 Transformation Toolkit for Non-Profit
46 out of 60
Dynamics Improvement Program: 3-mo ImplementationCatapult Systems, LLC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Catapult experts analyze your specific business situation and provide strategic guidance to optimize and enhance your Dynamics and business applications.
47 out of 60
Cloud Migration for Dynamics 365: 1-Hr BriefingWipro Ltd
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
Understand Wipro's cutting-edge technology stack to help enhance digital customer experience and control costs for your journey to Microsoft Dynamics 365 Customer Engagement.
48 out of 60
TCS Services for Microsoft Digital Contact Center : 3 week AssessmentTata Consultancy Services Ltd - Dynamics
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightspower-virtual-agents product iconPower Virtual Agents
A brief assessment to assess the digital transformation of the contact center for a superior customer experience
49 out of 60
Dynamics 365 Sales & Service 10-Wk ImplementationHSO US (AKA)
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Implementation Consulting Services for Dynamics 365 Sales, Customer Service, Field Service. Customer Insights, Marketing & More
50 out of 60
TCS Design Win and Intelligent Customer EngagementTata Consultancy Services Ltd - Dynamics
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
TCS Design Win and Intelligent Customer Engagement – High-Tech, Semiconductors
51 out of 60
Implementación Fast Contact Center y Customer ServiceAW Latam
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Levantá tu Contact Center en 4 semanas con Dynamics 365 con IA
52 out of 60
Migrate Salesforce to Dynamics:1-Wk ImplementationTrellisPoint LLC
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Painlessly migrate from Salesforce to Dynamics 365 in 1-week!
53 out of 60
Dataverse Capacity Management: 1-hr BriefingForceworks
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Database storage is over capacity
54 out of 60
Operations Assist Proof of ConceptArgano LLC
+3
Applicable to:
dynamics-365-supply-chain-management product iconSupply Chain Managementdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Discover the potential of Microsoft Store Operations Assist with our expert guided workshops and rollout process
55 out of 60
Enterprise Service Management for D365: 12Wk + ImplementationEnterprisecloud
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
Microsoft Dynamics 365 for IT Support, Customer Service and Employee Service.
56 out of 60
Goldmine Migration All Ent: 8-Day ImplementationMTC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
This service offer is about data migration of all entities from Goldmine to Dynamics 365/CRM and it takes 8 man-days effort.
57 out of 60
Dynamics 365 - 311 Modernization AssessmentUpzoids
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-virtual-agents product iconPower Virtual Agentspowerpages product iconPower Pages
Assess your municipality’s 311 service management capabilities and receive a tailored modernization roadmap aligned with Microsoft Cloud technologies.
58 out of 60
SMART Data Export for Dataverse: 3-days implementationSMART business LLC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Replicates data from Dataverse (can be used for Dynamics 365 Sales, Customer Service, Power Apps) to Azure SQL Database.
59 out of 60
Avanade Connected Home HealthAvanade, Inc.
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
A platform and solution suite based on Dynamics 365 that enables delivery of efficient, highly coordinated, holistic in-home care services.
60 out of 60
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