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Dynamics 365 Customer Service

Service clientèle simple : donnez à vos clients et à vos agents les outils dont ils ont besoin pour garantir une résolution rapide et précise, à chaque fois.
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Services de conseil résultats

Affichage des résultats dans services de conseil.
Vue résultats associés dans applications ou résultats associés dans clouds du secteur d’activité.
Dynamics 365 Modern Service Maturity 3-Week AssessmentHitachi Solutions
+2
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Hitachi Solutions will support you in understanding where you currently are in your service modernization journey, and what you need to advance to the next level.
1 out of 60
On-Prem to Online Migration: 1-Hr AssessmentForceworks
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
A Microsoft Pilot Program for smaller migrations: "OnPrem to Online(OP2OL) Factory". Accelerate your digital transformation with FastTrack for Dynamics 365.
2 out of 60
Dynamics 365 Security Audit: 2-Day AssessmentMAQ Software
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Curious about the state of your Dynamics 365 security? In just two days, our assessment can reveal vulnerabilities, strengthen your defenses, and prepare your business against threats.
3 out of 60
Role-based Copilot for Dynamics 365 - WorkshopproMX AG
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
This comprehensive workshop empowers various departments to leverage the advanced capabilities of Microsoft Copilot integrated with Dynamics 365, ensuring enhanced efficiency and productivity.
4 out of 60
Planificá tu Contact Center de próxima generación con Dynamics 365 e Inteligencia ArtificialAW Latam
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Diseñamos y configuramos tu Contact Center, incluso si usás Salesforce u otro CRM
5 out of 60
DCCP ImplementationSonata Software Ltd.
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-voice product iconCustomer Voicepower-virtual-agents product iconPower Virtual Agents
Modernize the customer service experience with Sonata’s IntelliKontact.
6 out of 60
CRM for BrokersAwara IT Kazakhstan LLP
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
Optimize your brokerage operations with CRM for Brokers, a Dynamics 365 solution that centralizes workflows, automates processes, and enhances customer interactions.
7 out of 60
Dynamics 365: 4-Week AssessmentMAQ Software
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Bring new power to your out-of-the-box Dynamics 365 capabilities
8 out of 60
Dynamics 365 Field Service: 5-Day WorkshopMTC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
Learn how to leverage the potential of Dynamics 365 Field Service for improving your business revenue, resource utilization and cases resolution through this 5-day interactive workshop.
9 out of 60
Customer Experience D365 and FabricMandelbulb Technologies Private Limited
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightspower-bi product iconPower BI apps
Unified Commerce: Dynamics 365 & Fabric for a 360-Degree Customer View
10 out of 60
Custom AI Solutions with Microsoft Copilot StudioBizapp
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-virtual-agents product iconPower Virtual Agents
Leverage Microsoft Copilot Studio to develop tailored AI solutions that meet your unique business needs, enhancing efficiency and innovation
11 out of 60
Dynamics 365 CE/CRM AI Assessment & Implementation Roadmap: 2-4 Week AssessmentProtiviti
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightsdynamics-365-customer-voice product iconCustomer Voice
This assessment is tailored to provide an in-depth analysis examining your organization's readiness for implementing AI within your current CRM system.
12 out of 60
AX 2009/12 to Dynamics 365 Upgr: 3-Wk Assessment Visionet Systems, Inc
+2
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Service
Accelerate your digital transformation with Microsoft Azure and Dynamics 365. This assessment will provide you with effort, cost, and roadmap for your Dynamics 365 journey.
13 out of 60
Microsoft Dynamics 365 MigrationDefinity First
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automate
Our migration services make transitioning to Dynamics 365 from your CRM seamless and uninterrupted. By migrating, you unlock advanced features like automation, analytics, and collaboration.
14 out of 60
Healthcare Data InteroperabilityHCL America Inc_HCLT
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Servicedynamics-365-customer-insights product iconCustomer Insights
HCL Data Interoperability utilizes the trusted and integrated capabilities of Microsoft Cloud for Healthcare, enhancing collaboration, data driven decision-making, and operational efficiencies.
15 out of 60
BDO Dynamics 365 Transformation Toolkit for ManufacturingBDO Digital, LLC
+3
Applicable to:
dynamics-365-supply-chain-management product iconSupply Chain Managementdynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Service
Transform your business with BDO Dynamics 365 Transformation Toolkit for Manufacturing
16 out of 60
AI-Powered Contact Center and Voice TransformationBizapp
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-voice product iconCustomer Voicepower-virtual-agents product iconPower Virtual Agents
Tired of inefficient customer service processes that waste valuable time and resources? BizApp is here to help you revolutionize your customer interactions with Microsoft Dynamics 365 Contact Center!
17 out of 60
Enable Always on Customer Service: 1-day Workshoptrue org cloud
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-virtual-agents product iconPower Virtual Agents
1 Day Workshop to help you Learn, Assess, Configure, & Enable Your Always on Service by connecting Customer / Field / Virtual Agents to take your customer experience from Omnichannel to Always On.
18 out of 60
TCS Design Win and Intelligent Customer EngagementTata Consultancy Services Ltd - Dynamics
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insights
TCS Design Win and Intelligent Customer Engagement – High-Tech, Semiconductors
19 out of 60
AI Chatbot for Microsoft Dynamics: 1-Hr AssessmentWebSan Solutions Inc.
+3
Applicable to:
dynamics-365-business-central product iconBusiness Centraldynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
In one hour, determine whether your company can benefit from using chatbots with Microsoft Dynamics 365. This is an opportunity that your business can’t afford to miss!
20 out of 60
Dynamics 365 Sales & Service 10-Wk ImplementationHSO US (AKA)
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Implementation Consulting Services for Dynamics 365 Sales, Customer Service, Field Service. Customer Insights, Marketing & More
21 out of 60
Catalyst Envisioning: 1 Week WorkshopCognizant
+2
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
A design thinking lead workshop to envision the most impactful digital transformation for your business
22 out of 60
Expert ISV Consulting: 1-Hr BriefingForceworks
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Understand the Microsoft Business Applications ISV Connect Ecosystem from an Expert.
23 out of 60
HCL Biz Apps - Salesforce Migration to Dynamics 365 - 1hr briefingHCL Technologies Limited.
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Cost, flexibility, integration into other systems—these are just a few of the common reasons for migrating to Dynamics 365. HCL can help ensure this is the right move for you and help you migrate.
24 out of 60
Empower Education by Minsait: 1 day AssessmentMinsait
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
In this assessment, we demonstrate how to empower students, teachers and administration experience.
25 out of 60
BRIKHousing: Housing Management System_INFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Specifically designed for Housing Associations, this modular solution empowers superior decision-making, offering real-time insights into the metrics that matter the most to your organisation.
26 out of 60
Deploy Microsoft Sales Copilot in Dynamics 365 or Salesforce in 4 WeeksBizapp
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automate
Boost business productivity by embedding advanced AI capabilities into Dynamics 365 or Salesforce applications within 4 weeks
27 out of 60
AXM365 Contact Center Solution - 2 days assessmentAxapta Masters
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightspowerapps product iconPower Apps
Enhance customer interactions with an AI-powered, cloud-based contact center solution that streamlines communication, boosts agent productivity, and drives operational efficiency.
28 out of 60
HCLTech Biz Apps - Dynamics 365 for InsuranceHCL America Inc_HCLT
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI apps
A robust Financial Services solution with an unprecedented focus on the insurance industry, PowerInsurance gives your organization a guided, intelligent way to provide personalized service and support
29 out of 60
Microsoft Dynamics 365 Customer Service for Insurance Consulting OfferUnify Dots
+2
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepowerpages product iconPower Pages
Streamline insurance service with AI-driven case management and omni-channel customer support.
30 out of 60
Systems Limited Microsoft Dynamics 365 Copilot : 4-Wk ImplementationSystems Ltd
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Revolutionize your CRM with our 4-week implementation program, powered by Copilot in Microsoft Dynamics 365
31 out of 60
Customer Experience: 2 day workshopABRA
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Customer Journey Mapping workshop designed to improve and shape your customer experience initiatives
32 out of 60
Assessment para Contact Center Dynamics 365 – 1 SemanaAW Latam
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
¿Tu centro de atención necesita una revolución digital? Evaluá con nuestros expertos si Dynamics 365 Contact Center es la respuesta.
33 out of 60
TTEC Digital Solution for Dynamics Genesys Integration: 2-Day ImplementationTTEC Digital
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Integrate Microsoft Dynamics 365 and Genesys PureCloud with InteractionSync
34 out of 60
Hexaware Digital Contact Center and CX TransformationHexaware Technologies
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-insights product iconCustomer Insightsdynamics-365-customer-voice product iconCustomer Voice
Empowering customer engagement and enhancing customer experience with Microsoft Dynamics 365 Digital Contact Center and contact center augmentation.
35 out of 60
Marketing Accelerator: 7-Day ImplementationenCloud9
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
Powered by Dynamics 365 and ClickDimensions, this offer is perfect for small businesses looking to go live quickly with a full-featured marketing automation solution.
36 out of 60
CRM for Contact CenterAwara IT Kazakhstan LLP
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
Unified omnichannel contact center on Dynamics 365 with AI‑powered assists, predictive staffing, and real‑time dashboards
37 out of 60
Salesforce to Dynamics 365 Migration: 1-week AssessmentDefinity First
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automate
Migrating from Salesforce to Dynamics 365 provides seamless integration, enhanced features, and potential cost savings.
38 out of 60
Migrate Dynamics On-Prem to Online: 1-Wk ImplementationTrellisPoint LLC
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Migrate up to 100,000 of your business's Account and Contact records and related Users from Microsoft Dynamics CRM On-Premises to Microsoft Dynamics 365 in the Cloud.
39 out of 60
Dynamics 365 Sales Complete Implementation- 7 daystrue org cloud
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Dynamics 365 Sales Complete Implementation
40 out of 60
Envisioning Gratuito: Explorá el potencial de Contact CenterAW Latam
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Descubrí cómo transformar tu atención al cliente con IA y omnicanalidad
41 out of 60
Salesforce to Dynamics 365: 4-week AssessmentQuisitive
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
Migrating from Salesforce to Dynamics 365 allows for easier integration with your Microsoft technology stack, additional functionalities, and often times lower licensing costs.
42 out of 60
D365 for Marketing Deploy: 10+WK ImplementationAxazure
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Dynamics 365 for Marketing Deploy - Implementation - 2 to 4 months - Full implementation
43 out of 60
Digital Transformation Assessment for Social HousingINFINITY TECHNOLOGY SOLUTIONS
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
For Housing Associations aiming to address pain points, this discovery workshop and value mapping exercise will deliver actionable recommendations against key metrics, with measurable efficiency gains
44 out of 60
LTIM Business Applications Dynamics 365 CRM Transformation OfferingLTIMindtree Limited
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
LTIMindtree's D365 CRM Transformation offering provides solutions for managing Customer Relationships and driving business growth. Our offerings range from implementation, customization and support.
45 out of 60
Modern Experience - Dynamics 365 Sales, Marketing, & ServicesSonata Software Ltd.
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Transform Your Customer Experience with Sonata’s Modern Experience Solutions using Dynamics 365 Sales, Marketing, & Services.
46 out of 60
Facebook Copilot Agent Innovation WorkshopCYNOTECK TECHNOLOGY SOLUTIONS PVT
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
This workshop is designed to empower organizations to integrate Microsoft Copilot with Facebook pages, enhancing social media interactions through automation, knowledge integration.
47 out of 60
Business Apps eConnect - 1-Wk AssessmentECLECTICS INTERNATIONAL LTD
+2
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
Looking for return of investment (ROI) for your Microsoft Dynamics 365 Implementation, achieving solution readiness, and recommendations to achieve a 360-degree view of your customers?
48 out of 60
Avanade Connected Home HealthAvanade, Inc.
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
A platform and solution suite based on Dynamics 365 that enables delivery of efficient, highly coordinated, holistic in-home care services.
49 out of 60
Dynamics 365 für Transport & Logistik: 2-hr briefingproMX AG
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-project-operations product iconProject Operations
Ein kostenloses Webinar für Transport- und Logistikunternehmen, die das ganze Potenzial der digitalen Transformation mit Microsoft Dynamics 365 entdecken möchten.
50 out of 60
AI-Powered CRM Roadmap: 2-Week WorkshopJourneyTEAM
+3
Applicable to:
dynamics-365-marketing product iconMarketingdynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
This CRM Vision & Value workshop is designed to provide a clear, actionable strategy for an AI-powered sales and customer engagement transformation through modernizing your CRM to Dynamics 365.
51 out of 60
Smart Invoice Capture for Microsoft Dynamics 365 - 4-Hour assessmentAxapta Masters
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-customer-services product iconCustomer Servicepowerapps product iconPower Apps
Automate Invoice Capture with Microsoft Dynamics 365 Finance
52 out of 60
Consolidate Apps on Dynamics 365: 2-Wk AssessmentCatapult Systems, LLC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-field-services product iconField Service
An in-depth review of up to 10 applications to explore potential consolidation on to the Dynamics 365 platform.
53 out of 60
CustomerServices: 2-Month Implementação + CopilotBizapp
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-voice product iconCustomer Voicepower-virtual-agents product iconPower Virtual Agents
Em 2 meses tenha disponível uma central de atendimento completa com recursos de autoatendimento (base de conhecimento/BOT), multicanal (e-mail, chat, telefone, outros) e CoPilot da Microsoft.
54 out of 60
Connected Call Center: 5-Day WorkshopSigma AB
+1
Applicable to:
dynamics-365-for-customer-services product iconCustomer Service
Increase first-touch resolution, automate recurring customer interactions and provide connected and personalized customer eperiences to take your call center operations to the next level.
55 out of 60
Transform Customer Service Effectiveness with Microsoft Dynamics 365 Customer Service, Microsoft Copilot Studio, and True.org Cloudtrue org cloud
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-automate product iconPower Automatepower-virtual-agents product iconPower Virtual Agents
Microsoft Dynamics 365 Customer Service enhances customer service operations with intelligent copilots that streamline workflows and improve response times.
56 out of 60
Dynamics 365/CRM Portal: 5-Hr ImplementationMTC
+3
Applicable to:
dynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Servicedynamics-365-for-project-service-automation product iconProject Service Automation
Dynamics 365 Portal Configuration is a rapid service offer from MTC which allows you to set up your own Dynamics 365 portal.
57 out of 60
DCCP 3-days AssessmentSonata Software Ltd.
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicedynamics-365-customer-voice product iconCustomer Voicepower-virtual-agents product iconPower Virtual Agents
Modernize Customer Service Experience with Sonata’s IntelliKontact Digital Contact Center Platform
58 out of 60
Enterprise Collaboration 2.0: 5-Wks ImplementationMerp Systems Inc
+3
Applicable to:
dynamics-365-for-customer-services product iconCustomer Servicepower-bi product iconPower BI appspowerapps product iconPower Apps
Enterprise Collaboration 2.0 - Is a transformation approach based on Teams and Power Apps. Delivering a new strategy in 5-weeks.
59 out of 60
Infosys Copilot for Sales Implementation Factory 2-week assessmentInfosys Limited
+3
Applicable to:
dynamics-365-for-finance-and-operations product iconFinancedynamics-365-for-sales product iconSalesdynamics-365-for-customer-services product iconCustomer Service
We will help clients drive better experience for sellers and focus on key metrics of business, like Win rate, Run rate, Time-to-close rate, Pipeline velocity, Pipeline coverage, Customer satisfaction.
60 out of 60
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