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Customer Support Solution - Dynamics 365

Link Development

5.0 (1)

Support Solution is the most comprehensive solution for improving the case management cycle

Solution Features:

- Track cases: The solution manages all cases at different levels in your organization.

- Keep Notified: The user is notified of any action that occurs on any case in your CRM System.

- Give Priority: The solution handles the priority for each case created and takes action such as sending email and running the SLA required.

- Save Process Time: The solution aims to accelerate the process of case management and save time to serve more requests in short time.