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Email Alert

Microsoft Labs

5.0 (2)

Email Alert is a feature to show the unread emails count on the case form

The Email Alert Solution is an add-on feature to dynamics 365 CRM to get an overview of received unread CRM emails on a Case. It enables users to get the unread mails count which were received on a case. Feature Benefits: No need to navigate to Emails section of a case to see the received emails • Pending Email Count field on a case form will get updated with number of unread received emails. Option to make Unread/Read on Email form • Users can mark as Read/Unread the email after opening. Accordingly, the Pending email count would be updated. This solution is built on Dynamics 365 and seamlessly works on Dynamics CRM 2016 and above
https://gallery.azure.com/artifact/20151001/microsoft_labs.emailalert_solution.1.0.3/Artifacts/SampleImage/9fc62f19-ab2f-4d3c-90e3-31d52b814629.PNG
https://gallery.azure.com/artifact/20151001/microsoft_labs.emailalert_solution.1.0.3/Artifacts/SampleImage/9fc62f19-ab2f-4d3c-90e3-31d52b814629.PNG
https://gallery.azure.com/artifact/20151001/microsoft_labs.emailalert_solution.1.0.3/Artifacts/SampleImage/3e4ecad5-00f9-4c42-a553-e8363c15e833.PNG