Alert & Notification Apps for Dynamics 365 Field Service Hub

The Alert & Notification App for Dynamics 365 CRM (Field Service Module) delivers real-time alerts across tasks and work orders, ensuring field teams and managers stay aligned. Integrated with Microsoft Teams, Outlook, and push notifications, it automates reminders for deadlines, inactivity, and key status updates. Managers receive proactive alerts on assignments, overdue work, and critical changes. The app supports team-based notifications and customizable reminder settings to streamline field operations and boost service efficiency.

· Multi-Channel Notifications: Sends alerts via Microsoft Teams, Outlook (email), in-app, and mobile push notifications for maximum reach.

· Task & Work Order Monitoring: Automates alerts for creation, assignment, inactivity, completion, and overdue status of tasks and work orders.

· Manager Notifications: Keeps managers informed of key events such as critical updates, task completions, and work order delays.

· Inactivity-Based Reminders: Triggers alerts if no action is taken within a defined duration, helping prevent delays in field service operations.

· Team Ownership Notifications: Automatically notifies all team members when a task or work order is reassigned to a team, promoting awareness and coordination.

Supported countries: All countries where Microsoft Dynamics 365 Power platform is available.

Supported Languages: This app is available in English (United States).