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ABB Ability™ Ellipse® WFM Workforce management


Cloud-based mobile workforce management designed to enhance efficiency, productivity and safety.

Designed for asset-intensive environments like substations, equips mobile users to execute work orders in the field with optimal efficiency.

The solution is extends the efficiency of the enterprise asset management process directly to the assets it supports, and drive asset management fieldwork productivity and worker safety. Implementing Ellipse WFM as part of a comprehensive asset management strategy enables cross-functional visibility, consolidated reporting, improved workforce productivity and reduced down-time.

Features and benefits:

◾Two-way delivery of critical maintenance information including visual confirmations
◾Mobile access, hands-free headset and voice-activated forms
◾Self-service design studio allows customers to set up and manage the system on their own
◾Self-dispatch functionality allows users to select work from their work queue, enabling workers in the field to sequence work as required for the situation at hand ◾Work anywhere with support for connected and disconnected modes – orders sync automatically when the user re-enters a coverage zone
◾Standardized integrations allow for configurable data sharing between applications
◾Can be deployed together with Ellipse EAM and Ellipse APM or with other third-party asset management systems
◾Low IT footprint

Optimize asset performance with a simple solution for complex inspections, maintenance and repair.

Tens of thousands of mobile technicians and dispatchers rely on ABB’s mobile workforce management solutions every day to manage their technicians and solve their toughest field challenges.
The net effect of their feedback is a comprehensive, intuitive solution proven to increase productivity, reduce costs and contribute to better asset reliability.

Built to simplify mobile work

With the following functionality: Dispatch of work orders, maintenance and repair, outage management, asset inspections, inspection compliance, hands-Free Inspector.

Improved efficiency

• Self-dispatch functionality allows technicians to sequence work appropriately by selecting work from their work queues or fill free time by claiming nearby jobs. • Work anywhere with support for connected and disconnected modes – orders and completed form data sync automatically when the user re-enters a coverage zone. • Integration to the mobile device’s camera enables users to document asset conditions as part of the completed work order. Visual evidence can be archived and analyzed to support preventative maintenance prprograms. • Configuration tool allows clients to configure forms & fields themselves

Ellipse WFM is one of three cornerstone components of ABB Ability™ Ellipse®, the premier connected asset lifecycle management solution that unifies world-class functionality of enterprise asset management (EAM), workforce management (WFM) and asset performance management (APM).