Enabling financial institutions to record communications in a compliant way via Skype for Business
ASC offers an add-on application for Skype for Business to enable compliance recording for financial institutions. Especially organizations in the financial industry are obligated to document all customer communications when it comes to transactions.
With ASC's solution, organizations are able to record and archive all communications via Skype for Business to meet the regulatory requirements such as MiFID, Dodd-Frank-Act or GDPR.
Therefore Skype for Business is an appropriate tool for customer interactions within the financial sector, e.g. agents in a service center at a global bank.