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Freshdeskazuredevops

IntegrateCloud inc

Freshdesk - Azure DevOps connector Simple integration between Freshdesk and AzureDevops

Freshdesk Visual studio AzureDevops

Freshdesk Integration — Visual Studio — AzureDevops

Connect your customer support software Freshdesk and development teams using Visual Studio,VSTS,AzureDevops

Installation Procedure for Freshdesk Visual studio AzureDevops.


Azure DevOps (VSTS) Integration App by IntegrateCloud allows users to create Azure DevOps (VSTS) work items right inside the Freshdesk form. It also allows you to link existing Freshdesk tickets to an existing Azure DevOps (VSTS) work items. In addition, it allows agents to notify the Azure DevOps (VSTS) team by sending comments inside Freshdesk Support. We also support customization based on customer requests and tailored to your needs! We bring Azure DevOps (VSTS) closer to your business model! The App has four tabs, 'New Work Item', 'Link Issue', 'Link to Work Item', 'Notify' & 'Show Item Comments'. -New Work Item: Click the New Work Item tab and select the type of work item you want to create Bug, Epic, Feature, Task, User Story etc. Based on the selection, it will load all the Azure DevOps (VSTS) fields. The user can make the selection and click the Create button which would create work item in Azure DevOps (VSTS) and then display the corresponding Azure DevOps (VSTS) work item ID in the app. -Link to Work Item: This tab allows you to link an existing Freshdesk Ticket. It can be linked to one work item in Azure DevOps (VSTS) . -Notify: This tab allows the user to send notifications to the Azure DevOps (VSTS) team which would show up as comments in Azure DevOps (VSTS) . -Show Item Comments: This tab shows you all the linked Azure DevOps (VSTS) work item comments log to current Freshdesk ticket.  

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