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Vinci360

MSRCOSMOS LLP

Vinci360° for Customer Engagement Analytics

Vinci360° is a social media and online content aggregation platform. It helps users - companies, individuals, brands, etc..., to undertake the following

  1. Social Listening & Analysis.
  2. Customer Satisfaction.
  3. Customer Value Assessment.

Clients get detailed information about their customers interaction/activity on the various social media platforms, which can then be used to analyze and capture insights regarding

  1. Shopping experiences.
  2. Customer expectations.
  3. Feedback/complaints, suggestions, and recommendations.
  4. Future business opportunities/course of action/course-correction.

In effect, Vinci360° equips clients with the right information for business decision-making.

http://store-images.s-microsoft.com/image/apps.49568.a13c988a-1e43-4f7a-aed9-78bc6b49c1ef.25e19826-b505-4109-93a6-34e79462cbc1.76e0c53e-eb9f-4761-a913-b28f6d519b94
http://store-images.s-microsoft.com/image/apps.49568.a13c988a-1e43-4f7a-aed9-78bc6b49c1ef.25e19826-b505-4109-93a6-34e79462cbc1.76e0c53e-eb9f-4761-a913-b28f6d519b94
http://store-images.s-microsoft.com/image/apps.7686.a13c988a-1e43-4f7a-aed9-78bc6b49c1ef.25e19826-b505-4109-93a6-34e79462cbc1.2e5f4650-4abf-4728-9f49-df363980491f