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Vinci360

MSR IT Services LLP

Vinci360° for Customer Engagement Analytics

Vinci360° is a social media and online content aggregation platform. It helps users - companies, individuals, brands, etc..., to undertake the following

  1. Social Listening & Analysis.
  2. Customer Satisfaction.
  3. Customer Value Assessment.

Clients get detailed information about their customers interaction/activity on the various social media platforms, which can then be used to analyze and capture insights regarding

  1. Shopping experiences.
  2. Customer expectations.
  3. Feedback/complaints, suggestions, and recommendations.
  4. Future business opportunities/course of action/course-correction.

In effect, Vinci360° equips clients with the right information for business decision-making.

http://store-images.s-microsoft.com/image/apps.49568.edf3eb3d-c7cb-46b2-8c2a-517c7f0eb972.84e01486-583e-4a39-b7bf-4c975a292eda.f68ab11c-f984-45e5-9921-24116dca515f
http://store-images.s-microsoft.com/image/apps.49568.edf3eb3d-c7cb-46b2-8c2a-517c7f0eb972.84e01486-583e-4a39-b7bf-4c975a292eda.f68ab11c-f984-45e5-9921-24116dca515f
http://store-images.s-microsoft.com/image/apps.7686.edf3eb3d-c7cb-46b2-8c2a-517c7f0eb972.84e01486-583e-4a39-b7bf-4c975a292eda.3bb3d6eb-89f7-4b36-80a6-0e1cf97b7555