Test Attendant -ISVPILOT
Native Teams Contact Centre and Attendant Console that's both powerful and easy to use.
Heedify Customer Experience brings Contact Centre easily to Microsoft Teams.
Heedify CX is a power model architecture Contact Centre and Attendant Console solution.
- Setup in less than an hour
- Support any type of PSTN connectivity (Direct Routing, Operator Connect or Calling Plan)
- Teams Native experience for Agents
- Same platform for Attendant Console and Contact Centre
- PowerBi based reporting (no integration required)
- RealTime monitoring