https://store-images.s-microsoft.com/image/apps.11692.2cc05ee6-a5c3-488f-8577-ffe2b9a08d61.547af58d-c056-4596-8fc9-cb07138fedf0.a54a57cc-513b-4cd3-aa8f-0e599ef67e65

Test Attendant -ISVPILOT

par Heedify

Native Teams Contact Centre and Attendant Console that's both powerful and easy to use.

Heedify Customer Experience brings Contact Centre easily to Microsoft Teams.
Heedify CX is a power model architecture Contact Centre and Attendant Console solution.

Benefits:
  • Setup in less than an hour
  • Support any type of PSTN connectivity (Direct Routing, Operator Connect or Calling Plan)
  • Teams Native experience for Agents
  • Same platform for Attendant Console and Contact Centre
  • Omni-Channel
  • PowerBi based reporting (no integration required)
  • RealTime monitoring

Vue d’ensemble

https://store-images.s-microsoft.com/image/apps.64819.2cc05ee6-a5c3-488f-8577-ffe2b9a08d61.547af58d-c056-4596-8fc9-cb07138fedf0.1d082798-7815-4bde-bfb0-9831a92c0cba