Microsoft Dragon Copilot Workshop - Leveraging Ambient AI in Healthcare

Kyndryl can help with concept to pilot to implementation. You will benefit by using voice dictation, ambient listening, and natural language capabilities powered by generative AI to automate clinical documentation, improve administrative efficiency, and allow clinicians to focus on patient care.

Healthcare Provider Challenges

Kyndryl and Microsoft can help address the many challenges facing healthcare providers, including:

• Administrative burdens that contribute to caregiver burnout
• Increasing cognitive load
• Clinician retention and recruitment time
• Improving patient access and reducing wait time
• Lost revenue from incomplete documentation

Solution Overview

For a limited time, Kyndryl offers a complimentary workshop to define a pilot of Microsoft Dragon Copilot for up to 20 users — including defining the scope, schedule, success criteria, and rollout plan.

Structure of Workshop

A joint session with key stakeholders includes these topics:

• Review critical business metrics
• Verify clinical business sponsor and identify pilot participants (clinical champions)
• Review technical requirements: end-user compute, wireless network, security
• Review application requirements and integrations (EHR, ancillaries, workflows)
• Review Azure landing zone
• Document timelines and dependencies
• Review governance and processes
• Define success criteria

Takeaways and Work Products

• Scope of work including scope, schedule, success criteria, and rollout plan
• Next steps for solution design and budget

Customer Business Outcomes

• Promote clinician wellbeing: Improve work-life balance, reduce administrative burden and cognitive load
• Increase operational efficiency: Reduce documentation time, improve workflows and throughput
• Improve patient experience: More focused visits, better access to care, reduced wait times
• Drive financial impact: Improve reimbursements, reduce denials, increase retention, and reduce patient leakage

Why Kyndryl?

Kyndryl has decades of experience in providing solutions to healthcare customers. We have deep expertise in technologies such as electronic health records and AI. Microsoft selected Kyndryl as a launch partner for Microsoft Dragon Copilot, building on our strategic partnership.

Please contact us to arrange a workshop and begin your journey!

Contact Us

Terms, conditions, duration, and pricing are customed to each engagement. Please contact us to discuss a solution to meet your business needs. Offer availability may be limited in some countries.

Kyndryl and Microsoft: Our Partnership