Role-based Copilot for Dynamics 365 - Workshop

This comprehensive workshop empowers various departments to fully leverage Microsoft Copilot’s advanced capabilities within Dynamics 365, enhancing overall efficiency and productivity.
The proMX role-based Copilot for Dynamics 365 workshop is expertly designed to assist organizations in addressing challenges across every business unit. This comprehensive workshop empowers various departments to leverage the advanced capabilities of Microsoft Copilot integrated with Dynamics 365, enhancing overall efficiency and productivity.

Targeted business units:

• Sales: Boost your sales processes with intelligent insights and automation.
• Marketing: Power your marketing campaigns with data-driven decisions and streamlined workflows.
• Project management:   Optimize project delivery and management using predictive analytics and advanced planning tools.
• Finance: Elevate financial operations with real-time data and comprehensive financial modeling.
• Customer service: Improve customer satisfaction with proactive service management and personalized support.
• Legal: Manage legal processes with secure, compliant, and efficient solutions.
• Human resources:  Transform HR functions with intelligent talent management and workforce planning.

1. Introduction to Microsoft Copilot architecture: Dive deep into the foundational architecture that powers Microsoft Copilot. 
2. Dynamics 365 Copilot capabilities: Discover the extensive features of Copilot within Dynamics 365 and how it can support various business functions.
3. Key processes by function and use cases: Explore detailed use cases and key processes for specific business functions, showcasing real-world applications.
4. Extend, create, and build-your-own Copilot: Learn how to customize and extend Copilot to meet your unique business needs.
5. Security: Understand the robust security measures and compliance standards that ensure your data remains safe and secure.
6. Licensing: Get insights into the licensing models for Copilot and Dynamics 365 to make informed decisions.
7. Bonus – Project Sophia: an AI-powered business tool by Microsoft designed to help users solve complex problems across different business areas. It allows users to explore data, visualize insights, and interact with information in innovative ways.
8. Q&A: Engage with experts to get your specific questions answered and discuss your organization's unique requirements.

Transform Your Organization

Microsoft Copilot can revolutionize how your teams work, collaborate, and create. By participating in this workshop, you'll see firsthand how Copilot can transform your organization, driving innovation and efficiency across all business units. Join the proMX Role-Based Copilot for Dynamics 365 Workshop to unlock the full potential of Copilot and redefine the way your organization operates.