Create In-App Notifications & Alerts: Announcements,Trigger-based(Case assigned), Recurring, Form

Zap Notifications solution is designed to provide In-App Notifications to users which helps them stay updated with latest information. 

Form Notifications are usually displayed on the form when user opens a record!
Bell Notifications are displayed in top-right corner in Notification bar when bell icon is clicked.

Works With: Dynamics 365 CE, Power Apps (Model-Driven), CDS

Common Use-Cases:
  • Creating Company Announcements e.g. displaying upcoming maintenance notification
  • Alert Sales or Support User with In-App Notification on lead / case assignment 
  • Creating Recurring Notifications / Alerts (e.g. Reminder to submit Time-Sheet every Friday)
  • Notify/alert Sales Users of Open Opportunities Nearing Estimated Close Date (Recurring Notification)
  • Alert / notify users about important information when a particular record is being accessed (Form Notification)
  • Notify/alert Sales Users of ongoing discount promotions when accessing open opportunities matching specific filter conditions (Form Notification)

  • Easy to configure alerts/notifications
  • Supported across system as well as custom entities
  • Form Notifications can be displayed inline in-form or as pop-up
  • Form Notifications can be added manually to a record or dynamically based on filter condition
  • Bell Notifications are displayed globally (can be accessed from any place in Dynamics 365 / PowerApps)
  • New Notifications count displayed next to bell icon for easy identification of new notification messages
  • Bell Notifications can be created automatically based on trigger (events in Dynamics 365/Powerapps...e.g. case/lead assigned) or created manually (one-time) or created periodically (recurring)
  • Ability to track which Users have read/dismissed Bell notifications
  • Define different Notification levels (Critical, Information, Warning, Custom…) along with choice of color to indicate severity of message
  • Deep-Linking: Can directly open the record in Dynamics 365/Power Apps from the link in bell notifications. Eg opening the case directly from case assignment notification.
  • Compatible with Dynamics 365/PowerApps Mobile App
  • Event Logging: Detailed logging for easy trouble-shooting of any issue
  • Multi-Language Compatible

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