Management Services: 10-Week Assessment

Catapult’s 10-week Management Services Assessment includes a range of cloud subscription services to monitor, remediate and deliver strategic recommendations to optimize your environment. Through best-of-breed subject matter experts spanning all Microsoft technologies we deliver flexible IT support, and help maintain and optimize your technology posture. Catapult helps you identify key business goals to drive the level of service that fits your business.

Two Levels of Service

Standard Flex: Sustaining Applications & Technology

Routine support and proactive environment management across the Microsoft ecosystem.

• Management of requests to resolve issues
• Environment health checks and insights
• On-demand access to technical expertise across Microsoft platforms (Azure, SQL, Win10, Dynamics, O365 and M365)

Advanced Strategic Improvement Programs

Includes the Standard level flex services plus a programmatic, roadmap-driven delivery of new Capabilities.

• Assess your environment, develop baseline, create personalized roadmap
• Implementation of technical architecture, software, processes, and policies
• Includes IP (Catapult and/or 3rd party) to extend Microsoft platforms
• Workshops & education to keep up with evolving Microsoft platforms & needs

BENEFITS

• Drive efficiency by getting the exact technical resource needed
• Decrease the amount of time that it takes to solve technical and business challenges
• Flexible and scalable, allowing you to quickly change as your needs change
• Access to a dedicated customer success person who understands your specific environment
• Quickly scale your team and drive innovation

Management Services are contracted based on a mix of a fixed monthly fee and a committed monthly amount of technical execution hours. Estimated pricing is based on engagement size. The complexity of the client's business processes, reporting requirements, and number of dashboards, among other factors, influence total project cost.