https://store-images.s-microsoft.com/image/apps.52420.fef930ce-fe4e-442c-b428-ccd1a1eb24bf.7b91dff4-aada-4cbb-bb0e-f977d7ee6d28.c08c903a-0496-4739-8f18-6e9c855a4ec5

Quick Dynamics Insights - 6 Wks Implementation

Hexaware Technologies

Quick Dynamics Insights implementation to improve customer engagement for sales, service and field-service while prioritizing customer activity, customer transactions to deliver tangible outcome.

Organization must stay abreast of trends within their business, across a range of perspectives, from regions to industries and from products to individual prospects Hexaware can enable the following through insights implementation

Sales

  • Forecasting - Predict highly accurate, individualized sales forecasts so sales leaders know what to expect from the pipeline and why.
  • Lead and Opportunity Scoring - Predict which leads are most likely to convert and which opportunities are likely to close so sales reps focus on the right deals, every time.
  • Account Scoring - Predict the likelihood of an account being receptive to your brand, messages, and products, so that you can identify and prioritize the right accounts and sell more
  • Opportunity and Account Insights - Identifies, surfaces, and prioritizes the most valuable deals —those with the largest deal size, most executive engagement, and more — directly within Sales so reps are always one step ahead.

    Service

  • Customer Churn Risk - Predict the likelihood of a customer leaving so that you can intervene and keep your customer happy.

  • Product Upsell or Cross-Sell - Predict the likelihood of a customer or prospect purchasing a particular product, so that you can prioritize the products you target for your customer and sell more.
  • Next Incident - Predict the likelihood of a customer experiencing an incident so that you can deliver proactive service to your customer
  • Onboarding Success - Predict the likelihood of a customer reaching adoption milestones within the first 30–60–90 days of becoming a customer.
  • Propensity to Escalate - Predict the likelihood of a customer escalating a case to social media, so that you can keep your customer happy.

    Hexaware’s implementation will cover the following features:

  • Data ingestion using Power Automate, 3rd party connectors or Hexaware custom-built connectors.

  • Prospect / Customer 360-degree views
  • Insight-based actions collated into role-based action framework
Gyorsnézet
https://store-images.s-microsoft.com/image/apps.33401.fef930ce-fe4e-442c-b428-ccd1a1eb24bf.adb56079-254a-47ec-a175-bc0ec77b1a95.cae75f64-c746-4366-a6c7-ee4fd8248cb0
https://store-images.s-microsoft.com/image/apps.46984.fef930ce-fe4e-442c-b428-ccd1a1eb24bf.adb56079-254a-47ec-a175-bc0ec77b1a95.b393250c-c11a-4caf-bb46-a3e660984456
https://store-images.s-microsoft.com/image/apps.335.fef930ce-fe4e-442c-b428-ccd1a1eb24bf.adb56079-254a-47ec-a175-bc0ec77b1a95.8491f5c2-10f6-4ebf-b2f8-37566a768841
https://store-images.s-microsoft.com/image/apps.6291.fef930ce-fe4e-442c-b428-ccd1a1eb24bf.adb56079-254a-47ec-a175-bc0ec77b1a95.2d503b12-7f9d-48a7-b070-bd4afc33c574
https://store-images.s-microsoft.com/image/apps.8127.fef930ce-fe4e-442c-b428-ccd1a1eb24bf.adb56079-254a-47ec-a175-bc0ec77b1a95.3c5515e2-713b-43c7-9397-e95dfa8613e4