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Customer Insights-in-a Day: 3-Day Workshop

MCA Connect

Join us for a 3-day workshop learning how to use Customer Insights and how it can benefit your business. This workshop can be conducted on-site or virtually.

Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalized customer experiences. In our 3-day workshop, unify all your customer data across the full range of sources to get a single view of customers in real-time. Here is what will be covered during the 3 days:

Day 1: Overview of Insights A classroom-style session for up to 30 participants, virtually or on-site, to familiarize them with Microsoft ‘Insights’ Products​, Customer Insights​, and Creating a Customer Insights Instance​.

Day 2: Unlocking the Value of Customer Insights Dive into the workshop labs and begin building your customer platform and connect with other applications. Including, Power Platform and Dynamics 365 Marketing.

Day 3: Customer Insights Extensibility & Deployment During the final day, participants will complete the final API Extensibility lab and deploy their Customer Data Platform.

Áttekintés

https://store-images.s-microsoft.com/image/apps.4172.d628d0e1-80a8-454b-950a-255e8c5109cf.f5c539a3-b13d-41d3-8307-d9627a0fcd07.e5f57b5d-560e-485a-afc2-a37a30aee502
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