Manage application, lease and maintenance processes for residential properties within Dynamics 365.
Alithya’s Property Management for Dynamics 365 allows residential property managers and leasing agents to track vital property details and initiate the application and leasing processes for prospective tenants. This solution leverages the Dynamics 365 Sales app for the application and lease processes and the Dynamics 365 Customer Service app for maintenance processes and issue management.
The following functionality is provided:
- Available unit listing by number of bedrooms, bathrooms, amenities and more
- Manage and process rental applications
- Facilitate the lease agreement process
- Track tenant communication
- Capture work order requests incidents for review and response
- Track property and unit-specific detail such as amenities, appliances and pets
- Manage the Move In, Move Out and Make Ready processes to ensure a positive tenant experience
Dynamics 365 Field Service can also be used to extend capabilities around work order management, asset tracking and dispatch, while Dynamics 365 Marketing can be used to market available properties and enhance tenant communication. Further leverage Power Apps Portals to allow tenants to submit work requests, communicate with property managers and view upcoming social events per property for a truly smart space.