https://store-images.s-microsoft.com/image/apps.23689.d8f59d8c-be9e-4657-b976-48e22ee6c059.f8c2c73c-e2bb-4dae-8f3d-3364079924e7.9f27bad6-64d3-4256-b028-183afbaca844.png

Zoho Desk for Microsoft Teams

kiadó: Zoho Corporation Private Limited

(1017 értékelés)

Zoho Desk integrates with Microsoft Teams to deliver unified support ticket management.

Zoho Desk now integrates with Microsoft Teams, leveraging the collaboration application from Microsoft as an additional channel to support ticket management. By bringing the capabilities like support ticket management into Microsoft Teams, Zoho Desk simplifies support workflows and enhances team collaboration.

Users can integrate Desk's Tickets module as a tab inside their organization's Teams interface. This integration enables support executives to view, create, or solve tickets with a quick turnaround time without leaving their Teams interface.

Zoho Desk and MS Teams integration will also enable the support executives to chat with the Desk Bot in Teams and receive real-time notifications on their tickets within the Teams interface.

Bővítmény képességei

Ha ezt a bővítményt használja,
  • Adatokat küldhet az interneten keresztül
  • Ez a bővítmény képes elérni személyes adatokat az aktív üzenetben, például telefonszámokat, irányítószámokat és URL-címeket. A bővítmény továbbíthatja ezeket az adatokat egy harmadik fél szolgáltatásának. A postaláda egyéb elemeit nem tudja olvasni vagy módosítani.

Áttekintés

https://store-images.s-microsoft.com/image/apps.5029.d8f59d8c-be9e-4657-b976-48e22ee6c059.f8c2c73c-e2bb-4dae-8f3d-3364079924e7.cd16c57f-01f3-427c-a2ca-755a6d73d7d7.png
https://store-images.s-microsoft.com/image/apps.3473.d8f59d8c-be9e-4657-b976-48e22ee6c059.f8c2c73c-e2bb-4dae-8f3d-3364079924e7.f13bb0c3-56ca-4a00-a9ca-941101791b64.png
https://store-images.s-microsoft.com/image/apps.42769.d8f59d8c-be9e-4657-b976-48e22ee6c059.f8c2c73c-e2bb-4dae-8f3d-3364079924e7.9e7ee7f5-b9ef-492c-9921-362866139461.png
https://store-images.s-microsoft.com/image/apps.64375.d8f59d8c-be9e-4657-b976-48e22ee6c059.f8c2c73c-e2bb-4dae-8f3d-3364079924e7.bc0feace-8515-419e-ac57-574f0efa93e2.png
https://store-images.s-microsoft.com/image/apps.18727.d8f59d8c-be9e-4657-b976-48e22ee6c059.f8c2c73c-e2bb-4dae-8f3d-3364079924e7.6c19ddea-fb66-4655-b6d8-97792fff670b.png