https://store-images.s-microsoft.com/image/apps.39213.2f7a0d5c-d121-4349-b09c-a6236eee92d3.bc67ef4d-0ed1-47f0-bed0-cae715b3f240.ffea56b3-aeca-416b-8696-4cefe8f8bd40

Coherence Topics & Trends

kiadó: Call Journey

Coherence organizes complex and unstructured data into topics & trends to produce true insights.

Unstructured data is complex and difficult to analyze. Call Journey’s Coherence leverages a range of artificial intelligence and machine learning logic to create structure and neatly put the pieces of the puzzle together deriving the reason for a customer contacting your organisation and the core topic discussed. Coherence can be used by Customer Success Managers, Contact Center Mangers, Business Analysts and Data Scientists to gain insights and drive action across a wide range of business activities including Customer Experience, Marketing, Sales, Contract Center and Risk & Compliance.

Gyorsnézet

https://store-images.s-microsoft.com/image/apps.12607.2f7a0d5c-d121-4349-b09c-a6236eee92d3.bc67ef4d-0ed1-47f0-bed0-cae715b3f240.723a11f1-9c8b-4da6-b4fc-274ba405136f
https://store-images.s-microsoft.com/image/apps.41405.2f7a0d5c-d121-4349-b09c-a6236eee92d3.ea10c395-0fab-4710-9269-849a81cbeaeb.e7df7f4f-68b4-4b01-97ae-5a1358d747d2
https://store-images.s-microsoft.com/image/apps.45440.2f7a0d5c-d121-4349-b09c-a6236eee92d3.ea10c395-0fab-4710-9269-849a81cbeaeb.948d5d11-4f1c-462e-8686-1e18f8aebe5e
https://store-images.s-microsoft.com/image/apps.5063.2f7a0d5c-d121-4349-b09c-a6236eee92d3.bc67ef4d-0ed1-47f0-bed0-cae715b3f240.cb5ebea4-6da6-4729-b0ca-3991bdb58d0a