Kognitiv Loyalty

Kognitiv Loyalty is an Azure hosted SaaS loyalty system providing you with the business logic, flexibility and industry-leading technology to enable personalization, as well as implement and manage a successful loyalty and rewards program. While suitable for any business size and vertical, Kognitiv Loyalty is scaled to suit the complex requirements of large enterprise organizations, offering out-of-the-box functionality. Capture, track and profile in-depth customer data across multiple transactions, channels and touch points. Kognitiv’s on-demand loyalty helps companies identify their most loyal customers, tailor and segment customer data across behavioral and lifestyle stages, as well as predict future behavior in order to deliver targeted campaigns, offers and experiences to market more efficiently and effectively.

Platform Core Functionality: 

• Customer Management 
• Program Management 
• Currency options and Accrual 
• Customer Data
• Rewards Management & Redemption 
• Loyalty Management
• Segmentation & Personalization 
• Campaigns & Promotions 
• Analytics & Measurement 
• API Integrated Ecosystem built on the Microsoft Stack Platform

Key Benefits: 

• Customizable and flexible rewards for transactional and interactional customer behavior 
• Ability to run a points-free engagement program focused on surprise and delight and targeted messaging 
• Simplify loyalty operations through configuration across multiple locations, currencies, customer attributes, promotions, rewards and more 
• Dynamic offer engine based on rules and machine learning analytics triggers real-time action to customer.