Xperience Proactive is a reliable, flexible, easy to use and manage solution that brings productivity and speed to your outbound strategy. Xperience Proactive is a suitable solution for companies, whether they have a small or large multisite contact center, allowing to scale as you grow with no limitations. It is ready to use, but still customizable to cater for specific business needs, allowing significant cost savings.
It is a complete solution, with a very simple GUI, that enables agents to quickly start handling interactions and supervisors to perform the management tasks, such as adding new agents, campaigns, or business outcomes. A complete set of built-in reports ensure a constant monitoring and analysis of business objectives.