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Dynamics AX / 365 Support: 4-Wk Implementation

HSO

HSO's Global Managed Services provide seamless support and services for your business critical Microsoft applications, 24 hours a day, 7 days a week.

HSO offers a wide range of application management services from tracking patches to fully outsourced management of your Microsoft Dynamics solution. Our service specialists enable our customers to work care-free, allowing you the time to focus on your core business and stay on top in an ever-changing world.

Deliverables

Our Global Managed Services team assists with the roll-out of new releases, proactive and solution-minded support, operational support, as well as multi-line incident management.

With your one month implementation of support service you will receive:

  • Direct access to support of your business applications available at any time
  • Proactive and predictive monitoring services
  • Prevention and reduction of risks such as downtime of business critical applications
  • Outsourcing of functional and technical application management
  • Support with the roll-out of new releases
  • Proactive and solution-minded first line incident management

Note

  • Price quoted includes one month of Essential service, inclusive of Call Management, Incident Management, Technical and Process Monitoring, Licensing & Provisioning and Service Level Management.
  • Extended and ongoing support is available at an additional cost.
Sekilas
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