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Security Managed Service: Incident Response: 1-Month Consulting Service

IT Partner LLC

IT Partner specialists will analyze your company infrastructure and event logs, interview users if necessary, and provide a full report on the incident, as well as measures to prevent its recurrence.

Our security managed service incident response enhances Microsoft 365 by offering comprehensive protection and response capabilities against various information security incidents. This service helps you maximize the security features available in Microsoft 365 to safeguard your data and systems. You can order this service if your company has suffered from one of the following Information Security incidents:

  • Unauthorized employee access to the information
  • Disclosing confidential information to third parties
  • Viral activity, such as data encryption, blocking system functions or data, etc.
  • Crypto miner detection or suspicion of its existence (sudden drop of workstation performance, freezing, random restarts, long delays accessing files, etc.)
  • Spamming on behalf of your employees
  • Malicious software on your company website

This service is provided as a monthly subscription, ensuring ongoing support and updates to leverage the latest features and improvements in Microsoft 365.

IT Partner responsibilities

  • Client infrastructure analysis (servers, workstations, network hardware) to detect vulnerabilities, allowing you to make full use of Microsoft 365's security tools.
  • Server, workstation, and network hardware log analysis to detect traces of suspicious activity, integrating with Microsoft 365’s advanced threat protection.
  • Providing a report based on the results of work and giving recommendations to improve safety and prevent the same incidents from recurring, using Microsoft 365 security best practices.

Client responsibilities

  • Provide necessary information about existing hardware, servers, and workstations to enable seamless integration with Microsoft 365.
  • Provide a dedicated point of contact responsible for working with IT Partner to ensure smooth communication and implementation of Microsoft 365 solutions.
  • Coordinate any outside vendor resources and schedules to align with the deployment of Microsoft 365 features and services.

Additional cost items not provided by this project

  • Purchasing licenses for products, including those needed for advanced Microsoft 365 security features.
  • Setup of products and services that are not required for incident investigation but may enhance your Microsoft 365 environment.
  • Implementation of products and solutions proposed by the results of the report, which can include advanced Microsoft 365 tools and configurations.

Prerequisites

None. We can assist in setting up your Microsoft 365 environment from scratch or enhance an existing setup.

Plan

The plan may vary depending on your needs, ensuring that our services are tailored to fully utilize Microsoft 365 capabilities.

  1. Kickoff meeting
  2. Client provides the necessary information about the incident(s)
  3. Data analysis by IT Partner specialists, leveraging Microsoft 365's analytic tools
  4. Making a report and providing it to the client, including recommendations for Microsoft 365 enhancements

Success Criteria

The client has received a report based on the results of work containing information that was obtained about the incident in this case, as well as recommendations on how to prevent it from recurring. The report will also outline how to optimize Microsoft 365 to prevent future incidents.

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Call us at +1-855-700-0365

Email us at sales@o365hq.com

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