Commerce, eCommerce and integration envisioning, deployment and support services for Dynamics 365 Commerce
As organizations accelerate their digital transformation initiatives to adapt to the changing customer ecosystem, the need for an integrated business environment is paramount. Manual processes & long-standing siloes create major organizational impediments to realizing ROI and driving digital growth.
Microsoft Dynamics 365 for Commerce When it comes to meeting and exceeding the expectations of customers, this is best done by identifying what needs they have and how to meet them. Using Microsoft Dynamics 365 for Commerce, customer interactions and insights can be tracked and recorded to deliver a unique experience for everyone that interacts with your business.
At Cognizant, we provide a comprehensive assessment, requirements identification and improvement including a full transformation blueprint. This is done by unifying back-office, in-store, and digital experiences into a single system that allows you to have a complete view of your business and your customers. Omnichannel is the goal for all retailers. It’s also the desire of most consumers. You need to be able to see how a customer has interacted with you. Once they’ve discovered you online.
The common challenges we see from Cognizant clients are: