Microsoft 365 Managed Services: 24/7 U.S. Support

This offer includes Managed Services for the following:

Microsoft 365 Business Basic: ($6.00 per user, Annual Paid Monthly) with 24/7 U.S Support • Host email with a 50 GB mailbox and custom email domain address. • Create a hub for teamwork to connect people using Microsoft Teams. • Use Office apps for the web, including Outlook, Word, Excel, PowerPoint, and OneNote (plus Access and Publisher for PC only).

Microsoft 365 Business Standard: ($12.50 per user, Annual Paid Monthly) with 24/7 U.S Support ‬• Get desktop versions of Office apps, including Outlook, Word, Excel, PowerPoint, and OneNote (plus Access and Publisher for PC only). • Host email with a 50 GB mailbox and custom email domain. • Create a hub for teamwork to connect people using Microsoft Teams. • Store and share files with 1 TB of OneDrive cloud storage per user. • Use one license to cover fully installed Office apps on five mobile devices, five tablets, and five PCs or Macs per user.

Microsoft 365 Business Premium: ($22 per user, Annual Paid Monthly) with 24/7 U.S Support • Stay up to date with the latest versions of Word, Excel, PowerPoint, and more. • Connect with customers and coworkers using Outlook, Exchange, and Teams. • Manage your files from anywhere with 1 TB of cloud storage on OneDrive per user. • Defend your business against advanced cyberthreats with sophisticated phishing and ransomware protection. • Control access to sensitive information using encryption to help keep data from being accidentally shared. • Secure devices that connect to your data and help keep iOS, Android, Windows, and Mac devices safe and up to date.

Support Services Provided:

• Provide 24x7 monitoring of customers Microsoft 365 to include the following: • Cloud Service Uptime & Availability • Performance and Connectivity • Provide 24x7 Service Desk support for customer requests and break/fix issues. • Facilitate all escalations for Office 365 related issues. • Analyze security recommendations and apply approved changes