Front office transformation with connected sales and marketing
Set sail for increased sales, reduced costs, and improved team efficiency with PwC's Microsoft Dynamics 365 Sales, Marketing, Viva Sales and the Power Platform service. With industry leading practices and functionality, we have established proven improvements and leveraged decades of industry experience to quickly drive value and provide sustained business outcomes for our customers. This solution helps our clients improve speed and efficiency, turn insights into action and increase customer loyalty with integrated capability from sales through service.
•10-15%* Increase in average deal size
•25-50%* Sales & Marketing productivity improvement
•5-10%* Gross margin uplift
*Based on previous PwC & Microsoft client engagements
•Dynamics 365 Sales & Marketing Excellence: Services & processes, data models and a tested delivery approach to accelerate time-to-value.
•Customer 360: Integrated sales & marketing environment with a holistic view of the customer through a single pane-of-glass and integrated data platform.
•Sales Visibility: Unified Sales & Marketing views where users can access current work, incoming work items and see real-time KPI’s. Enhancing user experience and streamlining workflows.
•Advanced Reporting & Analytics: Ability to generate reporting views to empower real-time decisions and future state planning based on your needs.
Have confidence in who you are working with:
•100% client success rate*
•2,500+ Microsoft engagements delivered.
•750+ Microsoft clients served globally.
•1,500+ global Microsoft Dynamics consultants.
*Every PwC Dynamics project to date has successfully gone live
What PwC brings to your digital transformation:
PwC has delivered over 2,500+ projects to 750+ clients leveraging the full spectrum of Microsoft cloud technologies. We have over 9,000+ Microsoft certified global consultants and hold all 6 available Microsoft Partner Solution designations in Azure, Cybersecurity, Business Applications and Modern Work.
•PwC positioned as a Major Player in IDC MarketScape for Worldwide Microsoft Implementation Services 2021. Source: Doc # US46733621, May 2021
•PwC positioned a Leader in Worldwide Cloud Professional Services by IDC MarketScape 2020. PwC named a Magic Quadrant™ Leader for Data and Analytics Service Providers. By Gartner® 2021, Source: Gartner
•Achieved Inner Circle for Microsoft's top 1% of Business Application Partners for 5 consecutive years.