Advisory and implementation of a pilot customer service application built on Microsoft Dynamics 365, with capabilities enhanced by the Power Platform.
With a rapid shift to digital-first engagement and remote work, organizations must adapt to changing commercial trends and realign customer service strategies. Protiviti will execute the delivery of the pilot virtually to provide a human-centric cloud solution that will position the clients to deliver sustainable, personalized experiences that create revenue and increase customer loyalty.
Digital Customer Service Pilot Roadmap Workshops
Digital Customer Service Pilot Implementation