Avaya OneCloud CPaaS

Avaya USA

Integrate AI, data-driven automation to simplify and speed up business workflows

Avaya OneCloud™  CPaaS 

Avaya OneCloud CPaaS enables you to create and deliver experiences that are composed in the moment around each customer. With Avaya OneCloud CPaaS you can simplify and speed up your business processes by easily integrating powerful AI capabilities and data-driven automation into your unique workflows without having to rip out your existing infrastructure. 

Avaya OneCloud CPaaS acts as a ‘force multiplier’ to extend existing solutions like Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS), integrating customers fully into your business processes so that they can self-segment, self-serve, and co-create their own experiences utilizing text messages, videos, calls, emails, chatbots and live chat. 

Three Pathways to Avaya OneCloud CPaaS

Get inspired to address your own business challenges with solutions designed for your specialty, from healthcare to Retail, Finance and Banking to Public Safety, of through open APIs and workflow design tools that allow you to deliver on your own unique needs. 

Subscribe to a Packaged Solution
We have several turnkey "wow" experiences that can be subscribed to as is, or modified quickly to fix your need. These applications work with any infrastructure, are managed by Avaya, and run on Avaya servers. You pay only for what you use. 

Avaya Builds Your Solution
Don't have developers or bandwidth? Avaya's Advanced Services team can step in and curate, prototype, and commercialize custom applications. They can often be scoped and deployed in just days -- ready for immediate consumption. 

Build Your Own Solution
Have a team of developers ready to create? Use our workflow designer to create the application and workflows that fit your exact needs. See the capabilities


Aplikasi lainnya dari Avaya USA

Avaya OneCloud CCaaSAvaya USA
Avaya OneCloud CCaaS is how you remake the way customers—and employees—experience your business.​
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