ReviewSpotter is an online reputation management software powered by CodeGen Ltd that enables businesses to aggregate, visualize and draw insights from customer feedback. Do away with bulky notebooks and say hello to the all-new real-time sentiment tracking powered by artificial intelligence. Through the understanding of customer emotions, the platform allows businesses to design the most compelling customer experience.
Know how your customers feel in real-time with instant review touchpoints. Personalize your service by understanding your markets and data patterns to improve staff engagement with guests and enhance service offerings.
By harnessing the power of Artificial Intelligence our review analysis platform understands natural language and its semantics, allowing the user to go beyond generally fixed keyword searches and provide an in-depth qualitative and quantitative sentiment analysis.KEY CAPABILITIES