Vocamate is an omnichannel communications platform for building voice and chat bots that uses machine learning (ML) and artificial intelligence (AI) tools to achieve the highest levels of customer or user satisfaction. Vocamate bots will help unload the first line of communications from processing routine requests, reorienting them to solving more creative problems.
The solution will be most useful for managers of services for receiving and processing user and / or customer requests - contact centers, the first line of the IT service.
This
application is available in Russian.