https://store-images.s-microsoft.com/image/apps.3171.ea6802cd-76b2-401f-8e8e-2190cc69b4d5.1e02c5b3-94d6-4fd1-8234-99e6253ee883.fbc4729e-b3f7-4399-a3d4-48bb1b8eead1
Support/Dev Integration Connector
Quantum Whisper
Connecting support & development teams has never been easier. Integrate today!
Quantum Whisper connects support (helpdesk) & development teams by integrating line-of-business (LoB) applications.
We provide an integration service that quickly & easily connects applications (cloud or on-premise) to enable teams to enhance communication and sync data.
The most common scenario is the escalation of bugs or issues captured by support that require development resources to fix. By supporting a bidirectional workflow, customers eliminate the “black hole” between support & development teams.
Top Features
- Automatically create new development work items from support cases
- Automatically establish bidirectional links between support & development apps
- Search & link from support app to exiting development work item
- View development details (e.g., status) from support app
- Automatic notifications
- Much more!
Top Integrations
1. Microsoft Dynamics 365 CRM
2. Salesforce.com
3. ServiceNow ITSM
4. ServiceNow Case Management
Sekilas
https://store-images.s-microsoft.com/image/apps.27298.ea6802cd-76b2-401f-8e8e-2190cc69b4d5.1e02c5b3-94d6-4fd1-8234-99e6253ee883.ac47b636-3c1a-4956-bc0e-2181f3431133
https://store-images.s-microsoft.com/image/apps.46168.ea6802cd-76b2-401f-8e8e-2190cc69b4d5.1e02c5b3-94d6-4fd1-8234-99e6253ee883.92c9481b-f21f-4b8b-83fc-db7e23c1f02a
