Support/Dev Integration Connector

Quantum Whisper

Connecting support & development teams has never been easier. Integrate today!

Quantum Whisper connects support (helpdesk) & development teams by integrating line-of-business (LoB) applications. 

We provide an integration service that quickly & easily connects applications (cloud or on-premise) to enable teams to enhance communication and sync data.

The most common scenario is the escalation of bugs or issues captured by support that require development resources to fix. By supporting a bidirectional workflow, customers eliminate the “black hole” between support & development teams.

Top Features

    • Automatically create new development work items from support cases
    • Automatically establish bidirectional links between support & development apps
    • Search & link from support app to exiting development work item
    • View development details (e.g., status) from support app
    • Automatic notifications
    • Much more!

Top Integrations

1. Microsoft Dynamics 365 CRM


3. ServiceNow ITSM

4. ServiceNow Case Management