https://store-images.s-microsoft.com/image/apps.22562.76dc94aa-7d0b-4cb2-94ab-cbb702452a47.54d242b6-4296-4517-9d1e-60f073c3336c.7b4c8b03-e747-4538-8465-20cb8a762e79

Telecom Chatbot Solution Powered by Microsoft AI

oleh Streebo Inc

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Telecom Chatbot Solution and AI Agent Powered by Microsoft Copilot and GPT on Azure

Elevate your telecom operations to unprecedented levels of efficiency and customer satisfaction with our innovative AI chatbot solutions, powered by world-class Microsoft CoPilot and the latest powerhouse, Enterprise GPT on Azure. Microsoft AI ensures cutting-edge performance and reliability, setting new standards in the telecommunications industry.
The Microsoft AI-Powered Telecom Chatbot & AI Agent, built on Microsoft Copilot and Enterprise GPT on Azure, revolutionizes telecom services by automating customer inquiries, billing support, plan recommendations, real-time troubleshooting, and multilingual interactions—all with 99% accuracy.
These smart chatbots streamline a wide range of telecom management functions, from customer support and billing inquiries to service activation and feedback collection. They seamlessly integrate with multiple enterprise backend systems (CRM, Billing, OSS/BSS) such as Salesforce, SAP, and ServiceNow, ensuring flawless interoperability and scalability. Extend your telecom services across multiple communication channels, including WhatsApp Business, SMS, email, and more, available for all roles—customer service, agent support, and internal operations.

Ideal For: Telecom companies and service providers aiming to enhance operational efficiency and elevate customer satisfaction through advanced AI technology.

Why Build When You Can Buy?

  • Ready-to-Deploy Smart Chatbot Solutions – Powered by Microsoft Copilot & Enterprise GPT on Azure
  • Say goodbye to lengthy setup times—these AI marvels are primed and ready to integrate seamlessly into your telecom operations from day one.

Pricing: Pay only for active usage.

  • Multi-Tenant Ready-to-Go Pre-Trained Smart Bot starts at $99/Month.
  • Single-Tenant Ready-to-Go Pre-Trained Smart Bot starts at $999/Month.

Key Features:

  • Efficient Telecom Management: Customized chatbots streamline telecom processes, including service inquiries, account management, troubleshooting, and customer support, ensuring operational excellence across the telecom sector.
  • Generative AI: Harness the power of Microsoft Copilot & Enterprise GPT on Azure for intelligent automation and enhanced productivity in your telecom operations.
  • Multi-Channel Support: Deliver consistent support across various communication channels like WhatsApp, TikTok, FB Messenger, Instagram, TikTok, WeChat, Voice, SMS, and Email, enabling seamless interactions with customers & partners.
  • Cognitive AI Capabilities: Leverage cognitive AI for real-time insights and personalized customer interactions, enhancing efficiency and driving business growth.
  • Multimodal Capabilities: Enhance customer engagement with multimodal capabilities, enabling interactions through voice, text, and visual interfaces for a truly immersive experience.
  • Email Integration: Seamlessly integrate email communication into our chatbot system, allowing customers to interact via email for inquiries, service requests, and support.
  • Live Agent Integration: Enable live agent support within our chatbots, allowing seamless escalation to human agents when necessary, ensuring personalized assistance and timely issue resolution.
  • Payment Acceptance Features: Facilitate secure and convenient payment transactions through our chatbots, allowing customers to pay bills, recharge accounts, and manage payments hassle-free.
  • Cloud-Based Solutions: Utilize Azure cloud services for secure, scalable, and reliable deployment options, ensuring optimal performance and flexibility for your telecom operations.
  • Seamless CRM & BSS Integration: Connect with leading CRM and Business Support Systems to synchronize data and streamline workflows, enabling seamless telecom management.
  • Advanced Security Features: Protect sensitive data, comply with regulatory requirements, and mitigate cybersecurity risks with advanced security measures.

Use Cases & Services Automated:
  • Customer service assistance
  • FAQs
  • Billing inquiries
  • Service activation
  • Account management
  • Troubleshooting & technical support
  • Feedback collection
  • Promotions and offers

Sekilas

https://store-images.s-microsoft.com/image/apps.38834.76dc94aa-7d0b-4cb2-94ab-cbb702452a47.54d242b6-4296-4517-9d1e-60f073c3336c.a62731fe-4eab-46c6-b102-86d09eee7409