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Dynamics Design Authority: 2-Hours Briefing

Cluster Reply

This briefing will introduce the participants to the approach used by Cluster Reply to help customers in complex project of Dynamics implementation.

Nowadays, complex projects of business application implementation can request, from a Client point of view, huge effort to:

  • Verify the consistency of the overall functional and technical solutions
  • Review System Integrators’ deliverables
  • Ensure the adequate utilization of the standard features of the selected tools

A Design Authority, as a third party player, can support the Client organization to monitor and verify the critical aspects of the functional and technical solution, raising the hand to:

  • Signal possible divergences of the solution respect to the best practices and real case studies
  • Analyze the Vendor software review to recommend the corrective actions to implement

Cluster Reply developed during the years a solid methodology to manage the role of Design Authority in complex projects based on Business Applications, with particular reference to the Dynamics 365 Sales and Dynamics 365 Customers Service products.

This briefing (that can be done either online or onsite) is focused on Why and How the Design Authority as managed by Cluster Reply can support the Client organization during a complex projects of business application implementation.

Agenda

  • Why a Design Authority
  • Mission & Organization
  • Activity Portfolio
  • Involvement Scenarios

In uno sguardo

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