Finchloom+ for Microsoft Teams Phone

Manage and protect your phone service with Finchloom+ tailored managed service for Microsoft Teams Phone. From setup to proactive and reactive support, we ensure seamless communication with new phone numbers, voicemail setup, call trees, hunt groups and more – all managed expertly on a monthly basis.

What’s Included? How Does it Work? Finchloom+ for Microsoft 365 Teams Phone Tailored Monthly Managed Services include:

• Teams Phone Setup and Best Practices
• Phone Number Management
• Teams Phone Administration
• Call Queue and Auto Attendant Administration
• Call Monitoring and System Status
• Advanced Teams Phone Support
• Monthly Threat Reports

Environment Assessment and Onboarding To ensure a smooth transition and protection with Microsoft Teams Phone, we meticulously document your existing setup and configurations, DID assignments, critical components like Session Border Controllers (SBC) and Survivable Branch Appliances (SBA). Then we review your licensing and reporting requirement into a tailored plan for active-monitoring events, ensuring support staff are available during crucial periods, We also establish an approved requestor list for seamless access to Finchloom’s services. For more, review our Statement of Work and call to tailor the service to your requirements.

Additional Recurring Services In addition to Finchloom+’s monthly monitoring and administration, we will perform pre-scheduled event monitoring: specialists actively monitor voice traffic and QOS during Earnings Calls, and promptly address any identified issues.