Just a moment, logging you in...
https://store-images.s-microsoft.com/image/apps.58690.1b2439da-eff3-438b-bf97-be3168f79ffa.2e0fc395-5adc-4f83-91a0-79e1f6711434.a60bf22a-fb5a-48fd-bd40-da4963a6dfb7
Infosys Dynamics365 Customer Service: 1-Day Wrkshp
Infosys Limited
Deliver positive customer experiences faster by optimizing resources and reducing operational costs.
Deliver positive customer experiences faster by optimizing resources and reducing operational costs.
Dynamics 365 Customer Service helps you consistently exceed customer expectations through: Automated self-service with virtual agents and rich knowledge base portals. Personalized customer interactions using connected experiences. Taking the guesswork out of case resolution using AI-driven productivity tools that equip agents with the right information at the right time. Using AI-driven insights and analytics to improve agent and customer experiences. Detecting and correcting problems before your customers even notice with embedded Internet of Things (IoT) signals and alerts.
Overview_Thumbnails
https://store-images.s-microsoft.com/image/apps.50817.1b2439da-eff3-438b-bf97-be3168f79ffa.2e0fc395-5adc-4f83-91a0-79e1f6711434.c43df279-aef9-449a-a20e-e186a598370f
https://store-images.s-microsoft.com/image/apps.3606.1b2439da-eff3-438b-bf97-be3168f79ffa.2e0fc395-5adc-4f83-91a0-79e1f6711434.87dbe539-5d2a-4631-8585-e41abfa29e3b
https://store-images.s-microsoft.com/image/apps.48753.1b2439da-eff3-438b-bf97-be3168f79ffa.2e0fc395-5adc-4f83-91a0-79e1f6711434.74edd74d-9190-4908-b9c4-227adfc2a057
ServiceDetails_RibbonHeader
Infosys Power BI CoEInfosys LimitedA Structured Framework to Maximize the use of Microsoft Power BI
+1
Applicable to:
Power BI apps
Power BI appsNaN out of 5
Infosys A3 FrameworkInfosys LimitedThe A3 framework for Industry Clouds is a consulting framework developed by Infosys to enable clients in their transformative journey to Microsoft Industry Clouds.
+3
Applicable to:
Marketing
Commerce
Customer Insights
MarketingCommerceCustomer InsightsNaN out of 5
Infosys Copilot ReadyAssist to embark on Microsoft 365 Copilot journeyInfosys LimitedInfosys presents Infosys Copilot ReadyAssist, a well-designed solution for assessing and preparing your environment for Microsoft 365 Copilot and assisting in its acceleration.
+3
Applicable to:
Adoption & Change Management
Knowledge & Insights
Teamwork Deployment
Adoption & Change ManagementKnowledge & InsightsTeamwork DeploymentNaN out of 5
Infosys Microsoft Dynamics 365 Copilot ConsultingInfosys LimitedInfosys’ 3-step starter program is a consulting framework developed to enable clients in their transformative journey to leverage Dynamics 365 Copilot in existing organizational processes & workflows.
+3
Applicable to:Marketing
Sales
Customer Service
MarketingSalesCustomer ServiceNaN out of 5
Infosys Intelligent Document Management SolutionInfosys LimitedInfosys Intelligent Document Management Solution uses Microsoft 365 and Infosys solutions to migrate, modernize, digitize, extract knowledge, and integrate processes with AI/ML and Low code No code.
+3
Applicable to:Knowledge & InsightsTeamwork Deployment
Workplace Analytics
Knowledge & InsightsTeamwork DeploymentWorkplace AnalyticsNaN out of 5