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Dynamics 365 for Customer Service: 1-Day Briefing

Vinergy

Vinergy can walk you through creating customer-centric and streamlined processes for customer service, support, and case management using the Microsoft Dynamics 365 for Customer Service platform.

In an ever changing and fast-paced service environment, adapting a customer first mentality as well as a scalable digital platform is paramount for growth and success.

During this one-day briefing on Microsoft Dynamics 365 for Customer Service:

Deliverables

  • Introduction and overview of Dynamics 365 for Customer Service
  • Demonstration of the benefits with specific scenarios
  • Determination of the key high-value activities needed to achieve organisational goals
  • Identification of key implementation priorities
  • Advice on internal adoption best practice
  • Summary of findings and recommendations

In uno sguardo

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