The power of the Service Desk always at hand. With this Add-In you can easily see the entire context of the case in the Service Desk. Just select a message and the Add-In will match it to the related request. Quickly find its history, previous communication, and the outcome of a consultation with an expert.
NOTE: In order to use the add-in, users need to have an active ALVAO account with purchased license.
If you need help with signing up, please contact us.