Proactive IT Managed Services


ACS will assume responsibility for your IT procurement, installation and IT support.

Save time, reduce costs and protect your business from risk. 
Priced at a fixed monthly cost, we help control your IT expenditure, efficiency and prevention of unwarranted risk with 24/7 monitoring your infrastructure.

To ensure your IT processes are running smoothly and effectively, ACS will proactively monitor and maintain your core IT systems to provide a reliable, secure and structured IT environment. We'll work with your business to build focused technology plans and strategies that are aligned to your specific business goals.

Beginning with the ACS audit, this is an in-depth review of your current IT platforms and how they are being used both internally and externally. We analyse your existing IT and provide you with information and recommendations to mitigate your risks, reduce costs and strengthen your business' IT processes. The audit acts as the basis of your future IT strategy and forward-thinking roadmap.

A cloud managed anti-virus/anti-malware solution and device management systems would automatically update devices and provide ACS with insights to manage client IT and requirements. Microsoft Active Directory would be reconfigured to best practices and a password policy would be applied governing minimum complexity, reuse of passwords and the like. The Firewall would be reconfigured, along with switching and access points to meet good industry practice and a migration to Microsoft 365 would introduce business grade filtering.

Maximise your businesses ROI through self-paced staff training included in monthly fixed fees with our Online Office 365 Video Training Portal. Ensure employees have the skills and knowledge to use Microsoft 365 applications, run reports and set training and development actions. 

Receive around the clock expert consultation as well as assistance and maintenance from our dedicated support and technical teams, and when necessary onsite IT engineer response to incidents in person.

Proactive IT Checklist:
Proactive Monitoring of Servers, Devices & Infrastructure
Management of Hosted IT and Datacentre Services
Backup Monitoring & Disaster Recovery Support
Business Grade Cyber Security
Security Updates and Microsoft Patch Deployment
Unlimited Telephone and Remote Support
Guaranteed Fast Response Times
Network Operations Centre and Call Tracking
Performance Reports and Health checks
Online Office 365 Video Training Portal
Strategy and Technology Planning
On-site Engineering

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