HappySignals helps enterprises to measure end-user experiences across all IT touchpoints, share experience data, identify focus areas, and drive data-driven improvements – all on one platform.

Manage experiences across 9 Ticket-based and Proactive IT areas: Overall IT Experience, Support Services, Remote Work, Office Environment, Laptops and Computers, Mobile Devices, Enterprise Applications, Collaboration with IT, and Service Portal.

Key Features

Quantify end-user happiness and productivity for all IT areas, and understand why end-users are unhappy or losing time
Get a continuous stream of reliable and comparable experience data across all of IT
Effortless real-time data reporting straight from the platform
Intuitive drill-down analytics to identify focus areas
Global nchmarks and Support Profiles
Built-in Experience Level Agreement (XLA) Management
Intuitive platform interface designed to be used by anyone

Regardless of your role in IT, HappySignals helps tackle common challenges:

CIOs can achieve better business outcomes with IT, and prove it with data
IT Leaders can create a common focus for IT around Experience, with one unified platform
Service Owners can make data-driven decisions to improve IT services

HappySignals IT Experience Management Platform

di HappySignals Oy