Managed Services Support (24x7 U.S. Support) with an Active Managed Services Agreement. Managed IT Support is provided free of charge when licensing is provisioned and managed by Candor as your CSP.
This offer includes Managed Services for the following:
Microsoft 365 Business Basic: ($5 per user Monthly) with 24/7 U.S Support • Host email with a 50 GB mailbox and custom email domain address. • Create a hub for teamwork to connect people using Microsoft Teams. • Use Office apps for the web, including Outlook, Word, Excel, PowerPoint, and OneNote (plus Access and Publisher for PC only).
Microsoft 365 Business Standard: ($12.50 per user Monthly) with 24/7 U.S Support • Get desktop versions of Office apps, including Outlook, Word, Excel, PowerPoint, and OneNote (plus Access and Publisher for PC only). • Host email with a 50 GB mailbox and custom email domain. • Create a hub for teamwork to connect people using Microsoft Teams. • Store and share files with 1 TB of OneDrive cloud storage per user. • Use one license to cover fully installed Office apps on five mobile devices, five tablets, and five PCs or Macs per user.
Microsoft 365 Business Premium: ($20 per user Monthly) with 24/7 U.S Support • Stay up to date with the latest versions of Word, Excel, PowerPoint, and more. • Connect with customers and coworkers using Outlook, Exchange, and Teams. • Manage your files from anywhere with 1 TB of cloud storage on OneDrive per user. • Defend your business against advanced cyberthreats with sophisticated phishing and ransomware protection. • Control access to sensitive information using encryption to help keep data from being accidentally shared. • Secure devices that connect to your data and help keep iOS, Android, Windows, and Mac devices safe and up to date.
Support Services Provided:
• Provide 24x7 monitoring of customers Microsoft 365 to include the following: • Cloud Service Uptime & Availability • Performance and Connectivity • Provide 24x7 Service Desk support for customer requests and break/fix issues. • Facilitate all escalations for Office 365 related issues. • Analyze security recommendations and apply approved changes