To increase the efficiency of your service, we developed a new HelpDesk widget for requesters. What’s so special about it?
– HelpDesk widget is embedded on your site. So, your customers don’t need to search for support e-mail or leave your site, support is right on hand.
– Ready-to-use ticket submission form.
– End-Users can review all tickets which were created by them.
– Widget can be added either on your SharePoint site or any external site.
– Attachments are available. Users can easily provide some context for support team.
HelpDesk Widget is available for free for all existing users of Plumsail HelpDesk.