Whether you use paper, email, phone or a portal to ask people to pay their invoices, the results are far from optimal. Starting a payment is a chore that is postponed and then forgotten. Mistakes prevent automated reconciliation. Cash visibility is lacking until the money hits the bank account. Even then, it can take days until the payment is processed in your ERP or AR system. Meanwhile, customers became dissatisfied.
Serrala Alevate RTP (Request-To-Pay) helps to solve these challenges for over 200 corporates all over the world. The proven Azure-based solution easily connects to any source system to generate unique payment requests. It delivers the requests via any channel and provides customers with the online payment methods of their choice.
Customers are able to pay immediately, easily and conveniently as
in any ecommerce landscape. They do not need to provide payment details
such as references, a beneficiary IBAN or the amount, which are handled automatically. The sophisticated solution can also be used to
manage the entire payment process, including bills, invoices, reminders,
quotes, direct debit mandates, conversational transactions and more.
Serrala Alevate RTP works especially well for corporations who serve consumers or businesses in the following categories
B2C household billers such as utilities, insurance, telco, housing, mobility, consumer finance, education, etc.
Small B2B invoicing for manufacturing, wholesale, and services organizations
E-commerce (whenever payment happens outside the online store)