Energy and Water customers are demanding real-time digital engagement for field personnel to manage job, safety and asset-related information on mobile devices. SMW® provides a single platform by integrating all workforce, work order, service request, asset and inventory management processes into one view thereby improving operational efficiency and productivity of field Utility staff

SMW®, together with Microsoft Azure, helps Energy and Water Utilities deliver:

The right mix of digital self-service capabilities to drive workforce engagement

24x7 mobility and real-time availability of information

AI and ML driven workforce performance analytics and dashboard

Reduced cost to serve with higher workforce adoption

The value proposition of SMW® is centered around-

Improvement in workforce tracking

Reduced cost-to-serve

Maintaining asset health

Over the years, SMW® has proved to be a leading platform globally and is trusted by Utilities across the world. SMW® has provided significant returns to its businesses, some of which are-

Up to 35% increase in workforce productivity

Up to 90% elimination in manual work

Up to 32% reduction in operational costs

Smart Mobile Workforce (SMW®)

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