Yablo

Manage shared inboxes such as support@, sales@ or info@ with ease. Collaborate with your team on customer communication, get responses faster and delight your customers.

Managing shared mailboxes shouldn't be this hard

Email was never built for team collaboration. You experience it every day -- and your customers are experiencing it as well. Endless mail threads with team members in copy and replies... It gets messy very quickly and you lose track of who is working on what.

Working together and managing shared inboxes can be a burden. Emails can go missing or left unanswered with unsatisfied customers as a result.

Turn your inboxes into actionable boards

Yablo turns your emails into conversation cards. Use these cards to collaborate with your team: set clear ownership, assign priorities and use comments to have internal discussions. Quickly reply to your customers from these conversation cards and mark them as completed.

Conversation cards are laid out in team inboxes as actionable boards. Team inboxes are a great way to get a clear view on the status and progress of your conversations. Simply connect an existing mailbox and all its emails will show up as actionable conversation cards.

Assign owners so no emails are left unanswered

Yablo allows you to work on a single, shared copy of each of your email conversations so that you can easily coordinate with your team.

Pick a conversation or assign it to colleagues so that everyone in your team knows who is responsible. Assigning conversations makes sure that no emails are left unanswered or two team members start working on the same email.

Stop emailing about emails

Add comments to email conversations to discuss emails with your team, @mention teammates to get them involved and get back to customers faster. As comments are separated from the regular email thread, you never risk that internal discussions end up in a reply to your customers by accident. External and internal discussions are kept nicely separated.

Always in the known, never in CC.

Getting buried under a pile of emails because your get included in CC in every email thread? Just to make sure you don't miss out on anything. With Yablo, you get a personalized activity feed that automatically keeps you updated about all important conversations and events... and doesn't bother you with less important ones.

An active user account on Yablo is required to use this app. Don't have a Yablo account? Click here to sign up.