The FOIA solution from MERP Systems is based on Dynamics 35 platform and Power Apps which helps to overcome your agency’s most complex processing challenges with following benefits:  

 • Automates the process for Government or States to validate requests from citizens, collect the information, redact any sensitive information, perform the legal review, process payment, and distribute the information. 

• Provides annual, quarterly, Monthly reporting, audit, and records management. 

• Correspondence to the Requester are listed in the Activities Timeline for future verification. 

• Automatic SLA timers with auto-pause, resume, expire and cancel for specific days of a timeline.  

• Supports automated workflows to streamline business processes. 

• Automatic request assignment, task scheduling and reminders. 

• Auto calculate the submissions based on working days, working hours and defined business closures.

• Auto calculate the expedite request fee-based on fee category and resource utilization 

• Centralized processing from various request channels: web, Email, Postal Email, Online. 

• Simplified uploads of documents, photos, and videos directly to the SharePoint. 

• System is mobile and tablet friendly and cloud-ready module. 

• Reduced risk of information lost as automatic backup is taken every day. 

• Sort through active and archived requests, appeals, and documents with a quick and advanced integrated search engine 

• Compare metrics, gain actionable insights, and improve your efficiency through interactive, rolebased dashboards and analytic tools 

• Give users access to only the information they need to see.