Eclipse is an easy-to-use cloud-based analytics solution that provides the reports that are most important to your PSAP to drive operational efficiency and state required reporting, on-demand. When deployed at a state-level, it provides a single source of truth that can be scaled quickly.
Eclipse allows for customized reporting capabilities
through RapidDeploy’s patented Emergency Data Gateway (EDG)
device, which connects directly to your 9-1-1
Communications Center’s call handling systems and captures traditional ANI/ALI
data along with supplemental mobile caller location data. This allows you to
report and track call volumes, answer times, and call routing accuracy for