Dynamics 365 Modern Email Interface

Microsoft Labs

Dynamics 365 Modern Email Interface solution to enable the customers with Outlook like capabilities

This Solution is an add-on feature in Dynamics 365 CRM providing efficient and user-friendly Email management service. It enables user to draft and manage all the sent and received email messages within a case, contact or any other activity enabled entity. Furthermore, this solution provides organizations to manage their case specific emails within the same page without having to navigate to different windows or tabs thus facilitating navigation within a case or contact effectively. 

Below salient features from this solution :
  • New Email
  • Reply/Reply All
  • Forward
  • Refresh
  • Send
  • Save
  • Priority Set
  • Insert Email Template
  • Insert Signature
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