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Zoho Desk for Microsoft Teams

Zoho Corporation Private Limited에 의해

(1007 등급)

Zoho Desk integrates with Microsoft Teams to deliver unified support ticket management.

Zoho Desk now integrates with Microsoft Teams, leveraging the collaboration application from Microsoft as an additional channel to support ticket management. By bringing the capabilities like support ticket management into Microsoft Teams, Zoho Desk simplifies support workflows and enhances team collaboration.

Users can integrate Desk's Tickets module as a tab inside their organization's Teams interface. This integration enables support executives to view, create, or solve tickets with a quick turnaround time without leaving their Teams interface.

Zoho Desk and MS Teams integration will also enable the support executives to chat with the Desk Bot in Teams and receive real-time notifications on their tickets within the Teams interface.

추가 기능의 기능

이 추가 기능을 사용하는 경우
  • 인터넷을 통해 데이터를 보낼 수 있음
  • 이 추가 기능은 전화 번호, 주소 또는 URL과 같은 활성 메시지에서 개인 정보에 액세스할 수 있습니다. 추가 기능은 이 데이터를 타사 서비스에 보낼 수 있습니다. 사서함의 다른 항목은 읽거나 수정할 수 없습니다.

한눈에 보기

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https://store-images.s-microsoft.com/image/apps.42769.d8f59d8c-be9e-4657-b976-48e22ee6c059.f8c2c73c-e2bb-4dae-8f3d-3364079924e7.9e7ee7f5-b9ef-492c-9921-362866139461.png
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